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Delivery within Al Ain

Collect a paid order from a shop

Paid for an order at a shop, boutique or Instagram seller but cannot collect it? Arrange the handover with the shop, then book iHand to collect eligible, prepared items within Al Ain. We collect only; we do not shop on your behalf.

Book a deliverySee what we can deliver

Can we collect this?

Suitable for collection

  • A shop purchase you have already paid for, packed and ready to hand over.

Not included

  • Shopping, paying the shop, arranging substitutions or collecting from several shops in one booking.

Where is delivery available?

Both pickup and delivery must be inside the supported Al Ain area. Enter both locations to check your route.

Before you book

  • The item must be ready, securely packed and suitable for ordinary road transport.
  • Choose the correct vehicle: motorbike up to 5 kg; sedan up to 25 kg, provided the item fits safely.
  • We do not offer exact pickup or arrival times. Confirm that the sender can hand over the item during the available delivery window.
  • A website booking has one pickup and one delivery location. For several pickups in one order, use the iHand app.
  • Pay the shop directly and confirm it will hand the prepared order to your captain. iHand does not shop or pay for purchases on your behalf.

Confirm the handover with the shop

Tell the shop who will collect the order and provide any collection reference it requires. Listing a shop as the pickup point does not make it an iHand partner.

How much does delivery cost?

Enter both locations to see the delivery price before you confirm.

Check price

How to book

  1. Confirm the item is ready and collection is allowed.

  2. Enter the pickup and delivery locations, then select the suitable vehicle.

  3. Complete the required details, review the total and confirm your delivery.

Book a delivery

What do you need collected?

Delivery servicesAreas we cover in Al Ain

Questions about this service

No. Place the order and pay the shop directly before booking collection.

Do not assume so. Confirm the shop accepts third-party collection before booking.

Yes, when it is released for collection, safely packed and within the accepted item and vehicle limits. Arrange any payment and collection authorization with the shop first.

Both locations must be inside the supported Al Ain service area. Enter them to check the route before booking.

Enter both locations to see the delivery total before confirmation. The goods are purchased and paid for separately.