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Delivery within Al Ain
Collect clothes from a laundry or tailor
Cleaned clothes ready at the laundry, or an abaya or kandura finished at the tailor, but you cannot collect them? Pay the shop, confirm it can release the order to your captain, then book a suitable delivery.
Can we collect this?
Suitable for collection
- Ready, cleaned or tailored clothing — including abayas and kanduras — securely bagged or packed by the shop, within the selected vehicle's limits.
Not included
- Washing, ironing, repairs, garment inspection, or a pickup-and-return trip in one website booking.
Where is delivery available?
Both pickup and delivery must be inside the supported Al Ain area. Enter both locations to check your route.
Before you book
- The item must be ready, securely packed and suitable for ordinary road transport.
- Choose the correct vehicle: motorbike up to 5 kg; sedan up to 25 kg, provided the item fits safely.
- We do not offer exact pickup or arrival times. Confirm that the sender can hand over the item during the available delivery window.
- A website booking has one pickup and one delivery location. For several pickups in one order, use the iHand app.
- Pay the shop directly and confirm it will hand the prepared order to your captain. iHand does not shop or pay for purchases on your behalf.
Confirm the order is complete before collection
Ask the shop to prepare all garments and provide any collection reference it needs. Cleaning and tailoring remain services supplied by the shop.
How much does delivery cost?
Enter both locations to see the delivery price before you confirm.
Check priceHow to book
Confirm the item is ready and collection is allowed.
Enter the pickup and delivery locations, then select the suitable vehicle.
Complete the required details, review the total and confirm your delivery.
What do you need collected?
- Send documents or forgotten items across Al Ain
- Collect a paid order from a shop
- Eligible packaged-food pickup from restaurants and cafés
- Collect prepared supermarket purchases
- Collect flowers and gifts that are ready to send
- Collect a second-hand or repaired item
- Deliver an order from your small business
Questions about this service
No. iHand transports eligible, prepared clothing. The laundry provides cleaning and ironing.
No. A website booking covers one pickup and one delivery. In the iHand app an order can end with a stop back at the pickup; the captain does not inspect the laundry.
Arrange this with the shop before booking. The captain’s task is collection and delivery, not inspection of the laundry service.
Both locations must be inside the supported Al Ain service area. Enter them to check the route before booking.
Enter both locations to see the delivery total before confirmation. The goods are purchased and paid for separately.